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Borough of Mifflinburg

Mifflinburg Borough Building

You are here: Home / Resources / Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

General

General FAQs

What kind of governing body does Mifflinburg Borough have?

The Borough of Mifflinburg is a political subdivision of the Commonwealth of Pennsylvania. The Borough is governed by a Council/Manager form of government.

There are six (6) elected council members; three (3) from the East Ward (East of 4th Street) and three (3) from the West Ward (West of 4th Street). These individuals are elected to serve four year terms (unless there are vacancies which arise from resignations) during the general election. The primary duties of a Borough Council member are to set the rules and regulations by which the business of the Borough is to be conducted.

The Borough also has an elected Mayor. The Mayor is also elected during the General Election and serves a four year term. The Mayor’s primary duty is to oversee the day to day operations of the Police Department, to run the Council meeting during reorganization, to represent the Borough and the community and to break any tie votes of council.

When does Borough Council meet?

Mifflinburg Borough Council meets the third Tuesday of each month at 6:30 p.m. at the Mifflinburg Borough building. Special Council meetings are scheduled and advertised as needed.

How can I contact a Borough Council member?

Contact information is available on this website on the Council Members page or you may attend a Council meeting.

What are contact phone numbers for the Borough?

Mifflinburg Borough Office 570-966-1013
Mifflinburg Borough Police 570-966-1027
Mifflinburg Swimming Pool 570-966-2181
Mifflinburg Fire Department 911 Emergency
Fire Station 570-966-1591
Mifflinburg Ambulance 911 Emergency
Ambulance Building 570-966-6880
Mifflinburg Post Office 570-966-0501
Mifflinburg Heritage & Revitalization – Main Street 570-966-1666
Mifflinburg Area School District
    Administrative Office 570-966-8200
    High School 570-966-8230
    Middle School 570-966-8290
    Elementary School 570-966-8320
    Intermediate School 570-966-8270
Magistrate Office 570-966-2886
Representative David H. Rowe 570-966-0052
Central Keystone COG (Zoning & Code Enformence Office) 570-522-1326
Penn State Cooperative Extension 570-966-8194
Union County Assessor’s Office 570-524-8612
Union County Assistance Office 570-524-2201
Berkheimer Taxes 610-599-3142

Does the Borough Office have an email address?

You can now contact the Mifflinburg Borough Office via e-mail.

The email address is office@mifflinburgborough.org and is for general questions or comments ONLY.

Please DO NOT ask account specific questions or request payment arrangements via e-mail, as they will not be honored.

If you have account specific question, you can call the office at 570-966-1013, Monday thru Friday between the hours of 8:00 AM and 4:30 PM.

Where do I report a problem with a Borough street?

For problems (pothole, damaged sign, icy conditions, etc) with streets in the borough, please call the Borough office at 570-966-1013 during normal business hours for non-emergency conditions.

If there are more urgent conditions which come to light after normal office hours please call Union County Emergency Services non-emergency number at 570-523-1113.

How does the Borough handle snow removal?

The Borough assesses the weather and road conditions and plans for snow removal and road treatment based on that assessment. During extreme or heavy snowfall events we ask that:

  1. Residents stay off the streets, using the established emergency routes only.
  2. Residents remove parked vehicles from Borough streets to allow us to better clean the roads.

Full details are available in our online codes.

Homeowners are required to clear their sidewalks within 12 hours of a snowfall event.

What are the rules regarding pets in the Borough?

Specific rules are available in the Ordinances (available in the online code). But generally speaking; Union County requires that:

  1. you obtain a license for your dog,
  2. your pets’ immunizations are current,
  3. your dog must be either fenced or leashed,
  4. no extended barking is permitted, and
  5. you clean up after your pet – whether it’s your yard or along a street when you are walking your pet.

Pets are NOT permitted in the Borough’s parks.

What do I do with my ‘real’ Christmas tree?

You may drop off your ‘real’ Christmas tree (it must be free of all decorations and lights and be unbagged) at the Borough equipment center (6 Industrial Parkway) in the designated area. We will chip the trees for use as mulch.

What do I do with leaves in the Fall?

The Borough of Mifflinburg will pick up leaves in the late fall. Rake your leaves to the curb for pickup. Pickup generally follows the street cleaning schedule.

What is the street cleaning schedule?

The Borough of Mifflinburg cleans the streets on Tuesdays and Wednesdays, weather permitting.

The following street sweeping schedule will be in effect until further notice. All vehicles which are parked on the following streets between the hours of 7:00 am and 12:00 noon shall be subject to fines according to the provisions of the Borough of Mifflinburg Ordinance. Your co-operation is requested in removing all vehicles from the listed streets on the day scheduled.

Tuesday Wednesday
Anspach Avenue Albert Street
Boro Line Road Blue Spruce Lane
Buggy Lane Bogar Lane
Chestnut Street Briar Circle
Crestview Road Dandee Drive
East Walnut Street East Green Street
East Street East Market Street
Fifth Street Eighth Street
First Street Eleventh Street
Green Street Forest Hill Road
Hillside Drive Fourth Street
Hilltop Lane Gessner Lane
Industrial Park Road Klingler Street
Lemon Lane Laney Street
Lime Ridge Road Line Street
Meadow Green Drive Mabel Street
Miriam Street Maple Street
Mountview Road Market Street
Ninth Street Meadow Lane
Old Orchard Lane Merri Lane
Park Road Mill Street
Pine Street Scottsdale Drive
Quarry Road Second Street
Ridge Road Shelly Lane
Seventh Street Shipton Street
Third Street Sixth Street
Thompson Street Tenth Street
Walnut Street
Ward Way
Wisdom Drive
Woodland Estates

Does the Borough offer Recycling?

The Borough of Mifflinburg sponsors a voluntary recycling program. Recyclable materials may be dropped off at the Mifflinburg Recycling Center (located at 6 Industrial Park Road) on the first and third Saturdays of each month from 8-11 a.m.

For more details please check the Recycling Page of this website.

I just moved to the Borough. Where do I call to get my utilities established?

The Borough of Mifflinburg provides water, sewer and electric services within its corporate limits. Please call 570-966-1013 to find out how to establish your account.

Where can I get phone or cable TV services?

The Borough of Mifflinburg has cable franchise agreements with two companies, Atlantic Broadband and Windstream.

What is the role of the the Mifflinburg Planning Commission?

The Mifflinburg Planning Commission’s primary function is to guide land use and development at the municipal level.

How can I get involved?

  1. Attend a Council Meeting to see how things work.
  2. If you would like to serve as a volunteer on one of the Borough’s committees, please call the Borough office at 570-966-1013 to see what vacancies exist.

How can I make a Right-To-Know (RTK) Request?

The Borough's Right-to-Know officer is Margaret A. Metzger. Requesters should complete the Right To Know Form and submit it to "Attention RTK Officer, Borough of Mifflinburg" in one of the following ways:

  • Via mail: 120 N. 3rd Street, Mifflinburg, PA 17844
  • Via email: miffboromanager@mifflinburgborough.org
  • Via fax: 570-966-4258

Appeals to any RTK request responses may be filed with the Pennsylvania Office of Open Records. Additional information about appeals may be obtained at www.openrecords.pa.gov.

Utilities

Utilities FAQs

What is the Borough's billing cycle?

The Borough reads meters around the 20th of each month. Bills are then generated and mailed out by the first of the month and due by the 20th of the month.

Does the Borough offer a Budget Payment Plan?

The Borough does NOT offer a budget payment plan. However, you are welcome to pay extra on your utility bill to even out your billing so in the winter months when the electric bills are higher you do not become delinquent and risk the possibility of having your utilities terminated.

What happens if my utility bill becomes delinquent?

The Borough will terminate utilities if you become delinquent on your account. Once service has been terminated for nonpayment, the entire amount owed on that account plus a $60.00 service charge must be paid in full before service will be restored.

What forms of payment does the Borough accept?

The Borough accepts cash, checks or money orders for payment. You can also sign up to have your bank account automatically drafted each month.

You can use the "pay my bill" tab above to pay with a credit or debit card. This option is only available on-line and does assess a small convenience fee.

How do I sign up to have my bank account automatically drafted?

There is an authorization form you must complete and sign at the Borough Office. Your account will be drafted on the 15th of each month unless the 15th is a weekend or holiday, then it will be drafted the next business day.

You will continue to receive a monthly utility bill which will show you the amount and the date it will draft.

Can I make payment with a debit or credit card?

Use can use the "pay my bill" tab above to pay with a credit or debit card. This option is only available on-line and does assess a small convenience fee.

My water consumption is unusually high this month. How can I determine if I have a leak?

The first place to start to check for a leak is to turn off all appliances that use water, then check the top of your water meter. There is a triangular shaped counter on top – if you are not using water it should not be moving, if water is passing through the meter it will rotate. If it’s moving and you believe that you have everything off, there could be a leak. Check for dripping faucets and running toilets, the most common culprits first, then it may be time to contact a plumber.

What is the Purchase Power on my utility bill?

The Purchased Power Adjustment Factor on your bill is a factor which is calculated each month and applied to your total consumption. This factor is designed to equalize the cost of the Borough’s total electric consumption over a twelve month period by averaging the overages and shortfalls of our power supply each month.

When is my utility payment due? What happens if I don't pay by the due date?

Utility payments are due by the 20th of each month. If payment is not received by this date a 5% penalty is applied.

Can I make a payment over the telephone?

At this time the Borough does not accept payments over the telephone.

What if I can't make it to the Borough Office during business hours?

The Borough has an after hours box. You can put your utility bill and payment in an envelope and drop it in the after hours box. We recommend that only payment by check or money order be dropped in this box.

I had a water leak last month; why is my sewer bill unusually high too?

The Borough uses your water consumption as the basis for billing both water and sewer services. Therefore, a water leak will also increase your sewer bill.

My electric bill is unusually high. How can I determine what caused this increase?

Follow these steps to determine what caused an increase in your electric bill.

  1. Review your bill carefully. Does it include any past due amounts? Is your water/sewer billing included in the balance?
  2. Look specifically at your electric consumption; is it significantly higher than last month? How does it compare to the same month last year? Were there any unusual weather events during the billing period?
  3. If, after reviewing all of the above, you still feel that your consumption is too high, call the Borough Office at 570-966-1013. We can re-read the meter to see if there was a reading error or if the increased consumption is continuing.
  4. If after this step you still believe that there is a problem, it may be time to contact an electrician to determine if your appliances are all working correctly or if there are any other problems.

Who do I notify if I have a medical condition which requires electric service?

If you or someone living in your home has a medical condition which requires that you have continued electric service, please have your attending physician provide a signed letter or medical excuse stating your medical utility requirements and send it to our office. A medical excuse is valid for 60 days, then if the condition persists, a new excuse should be provided.

PLEASE NOTE: A medical excuse does not excuse you from paying for your electric service, but prevents a termination of service for nonpayment during the term of the excuse. Electric service may be limited to supply enough power for only the medical needs in cases where accounts are extremely delinquent.

Be aware that unplanned electrical outages may occur in the electric system and we will do our best to restore services as soon as possible. Individuals requiring continuing services should also plan for a back up supply (either battery or a generator) for emergency events.

Where can I get help paying my utility bill?

The Union County Assistance Office may be able to help you find assistance through the State’s Federally funded LIHEAP program or Crisis Programs. The local office can be reached by calling 570-524-2201. Income verification is required for these programs.

Sometimes, local churches and other non-profit agencies, such as the American Red Cross or Salvation Army may be able to provide assistance. Contact these agencies directly to see what they may be able to offer.

The Borough may be able to help you establish payment arrangements for delinquent bills, as long as the account is not more than 60 days past due, regular monthly payments have been made, and you have honored past payment agreements.

Who do I contact for a utility issue?

Please call the Borough Office at 570-966-1013 with any utility issues during normal business hours, Monday through Friday 8:00 a.m to 4:30 p.m.

If you experience an outage outside of normal business hours, please call the Union County Communications Center at 570-523-1113 and report the nature of your problem, including your location and contact information. They will notify the appropriate Borough personnel to investigate and repair the problem.

Please DO NOT contact a Borough employee directly; call 570-523-1113.

Property Maintenance

Property Maintenance FAQs

Where do I report an unmaintained property?

If you notice tall grass or weeds, garbage, abandoned vehicles, etc., please contact the Borough Office (570-966-1013) and we will investigate the issue and forward to the appropriate enforcement agency.

I plan to build a new building or addition; where do I start?

New construction and many renovations require a building permit and a zoning permit.

Please contact the Central Keystone Council of Government (570-522-1326) to apply for these permits.

Who is the Borough's Building Codes Officer?

Mifflinburg Borough contracts with the Central Keystone Council of Government for these services. They can be reached at 570-522-1326.

Who is the Borough's Zoning Officer?

Mifflinburg Borough contracts with the Central Keystone Council of Government for these services. They can be reached at 570-522-1326.

Where can I obtain a copy of the Zoning Ordinance?

Mifflinburg’s Zoning Ordinance is available in the Borough's Online Code or a copy can be requested from the Open Records Officer using the Right To Know Form.

I own a rental property in Mifflinburg. Are there any permits required?

The Borough of Mifflinburg has a rental property licensing program. As the property owner, you are required to register your rental property and have inspections made to ensure compliance with the property maintenance code.

Park and Pool

Park and Pool FAQs

Where can I purchase a pool pass?

You can either purchase your pool pass at the Mifflinburg Swimming Pool after they have opened for the season or stop in the Borough office and the staff will be happy to prepare your passes as you wait.

What are the hours of the park and pool?

The Park is open from April 15 through October 15. The Mifflinburg Community Pool opens on the Saturday of Memorial Day weekend and is open through the start of school in late August.

Borough Park April 15 - October 15 6:00a-9:00p
Community Pool Memorial Day - last day of school 3:30p-8:00p
Community Pool Summer Hours (after school closes) 1:00p-8:00p

How do I rent the swimming pool?

If you would like to rent the swimming pool for a private party, you may contact the Park Director or the swimming pool at 570-966-2181 once the pool opens for the season.

How do I rent the pavilions?

The pavilions are available for rent from May 15 through September 15.

  • Reservations may be made at the Borough office.
  • You may reserve 6, 12, 18 or 24 (whole pavilion) tables.
  • A security deposit and rental fee are required based on the number of tables you are reserving.
  • The Pavilion Reservation Forms are available on the Downloads page.

Are pets allowed in the park?

No. For the health and safety of our visitors, pets are not allowed in the park, with the exception of Service Animals.

Borough Ordinances

Mifflinburg Borough Ordinances are available online.

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